So I think that’s why you’re seeing that focus now on cyber and on insider threat, particularly in the defense sector.”, “I think the reason for the focus on cyber is because at the boardroom level, it’s perceived as the much more significant risk than routine things like the theft of a wallet from the workspace or a trespasser,” says Jeff Berkin, Senior Vice President and Chief Security Officer for CACI. Industry experts discuss access management and security challenges during COVID-19, GSOC complacency, the cybersecurity gap, end-of-year security career reflections and more! Let’s take a look back at five massive hacks of this year and examine what they mean for cybersecurity in 2019. “It’s important to ensure that security measures are up to date across the entire network of companies. Richmond, Va, Aug. 31, 2018 — While barriers and police officers play critical roles in keeping Defense Supply Center Richmond, Virginia, secure, they are not the only components in the center’s physical security systems nor is security only a responsibility of the center’s police department. That's 18 fewer incidents than December 2017, although 87,022 more records were exposed in January breaches. Stolen opioids, paid HIPAA penalties, court settlements, and stolen laptops highlight July's healthcare physical security breach roundup. Accept Defeat—And Win—Against Physical Security Threats and Vulnerabilities. She has an experienced background in publishing, public relations, content creation and management, internal and external communications. © 2020 Forbes Media LLC. With all of the attention placed on cybersecurity, where has physical security gone? How: unknown, apparent active breach. Where a company has a really good employee assistance program and employees know that if they have issues or concerns they can go to their manager or they can go somewhere else, that the company cares about them; there’s at least the potential for intervention before misconduct even occurs.”. When your security is breached, your security has failed. Businesses can issue all their employees ID cards, with their name and photo as standard with added layers of security, such as their employee number, a barcode or QR code to scan to confirm their identity. Visit our updated. The vast majority of companies surveyed in the Shred-it study said they were implementing security training programs for employees. “In the immediate aftermath, many banks and credit card companies issued replacements or warnings to their customers who may have been affected, netting the Russian group a possible $12m from the hack,” says Martin Jartelius, CSO at Outpost24. concerned with physical security in the early stages of the project, resulting in: - Reduction / reduction of losses resulting from security breaches (Scott, 2014). (Photo by Jaap Arriens/NurPhoto via Getty Images). “In 2018, credit-card skimming criminals grouped under the Magecart label have been carrying out a full-scale assault on e-commerce. Contact your local rep. Cyber, cyber, everywhere. Breaking down five 2018 breaches. Hackers take advantage of the fact that some organizations will be tempted to choose the second option so they can avoid any reputational damage caused by a data breach.”, I'm a freelance cybersecurity journalist with over a decade’s experience writing news, reviews and features. “GDPR bounties work effectively when the attacker extorts an organization by providing them with a copy of their data to prove that it has been breached. “People are given access to do their jobs. And consequently, they know what sorts of indicators to look for. President of Microsoft Brad Smith confirmed in a blog that the company had indeed been breached as a result of the SolarWinds hack. On 6 September, British Airways informed its customers that details from around 380,000 booking transactions had been stolen, including bank card numbers, expiry dates and cvv codes. These techniques may include soft personal introductions, often at trade shows or conferences, to the daisy chain of recruitment in which an intelligence agent induces the in-place defection of a trusted insider to betray the trust of the company.”. But my philosophy is that detection is a late-stage intervention. “Beyond trust and good governance, with Europe’s GDPR, waiting two months to report a significant hack is likely to be met with significant fines and penalties.”, It's not the data breach that will be most impactful to the company; it's the regulatory and class actions that follow, says Ian Thornton Trump, head of cyber security at Amtrust International. In the first 203 days of the year, there were 668 publicly disclosed U.S. data breaches—meaning that at that rate, more than 1,200 breaches will have occurred in 2018. And they also are typically trained and experienced investigators and interrogators, which are not skills that necessarily are present in other types of staff.”, “It is interesting how much weight cyber is getting with the amount of investigations that we do,” notes Stan Borgia, Vice President, Corporate Security for Rolls-Royce North America Inc. “Employees are still taking print documents out of enterprises, and that requires an investigation. Return on Improvement. “I am a Marriott Platinum for Life customer: My data was hacked alongside that of millions,” says José Hernandez author of Broken Business. “Having been caught playing fast and loose with their users’ data, further major security incidents demonstrate Facebook’s infrastructure was probably never designed to cope with this many subscribers. Jake Moore, cyber security expert at ESET, predicts 2019 will see a new form of attack: GDPR bounty hunting. He points out that many security incidents occur as a result of the actions of customers, suppliers and partners. I, 5 Ways To Build Trust In Cloud Technology We Saw In 2020, Forbes Favorites 2020: The Year’s Best Cybersecurity Stories, Forbes Cybersecurity Awards 2020: Corellium, The Tiny Startup Driving Apple Crazy, Microsoft, Citrix Help Form New Task Force To Take On Global Ransomware Scourge, This Christmas: Beware Of Chinese Conglomerates Bearing Gifts, Looking Ahead To 2021: A Spotlight On CISOs, DevOps Teams, And Hiring, Biden Attacks 'Irrational' Trump Over Grave Risk To U.S. National Security, Penalties For Illegal Streaming Shoehorned Into Covid Relief Bill. Desktops and servers located in open, public areas or in offices that are unattended and unlocked can be easily taken. The recent Protenus Breach Barometer offers a look at the state of healthcare breaches in the first quarter of 2018. In almost every single investigation of an insider threat that we have seen, hard copy evidence is found to have been taken.” Photo courtesy of Stan Borgia, One tool to mitigate insider threat that Berkin suggests is Employee Assistance Programs that include financial counseling or other forms of assistance to help people overcome whatever issues they’re facing. At Rolls-Royce, his vast investigative experience, including interviewing persons suspected of potential criminal behavior, is essential to developing prosecutable evidence in a case. Whether they’re being terminated voluntarily or involuntarily they might choose to take proprietary information with them that they think will advantage them in a new role. What data … But it can also be the person with access to your facilities or premises who causes physical harm. 58% of healthcare security breach attempts involve inside actors, which makes it the leading source of security threats today. Eventually they may be able to pay it back. I’d expect to see this information sold on the dark web and if there are any contentious questions or answers in there, the fraudsters will be sure to make use of this information and possibly look to hold some users to ransom.”. “It is interesting how much weight cyber is getting with the amount of investigations that we do,” adds Stan Borgia, Vice President, Corporate Security for Rolls-Royce North America Inc. “Employees are still taking print documents out of enterprises, and that requires an investigation. It's not good when a … The physical security breaches can deepen the impact of any other types of security breaches in the workplace. Here, he speaks onstage during the 2018 … A computer tablet with a security lock symbol with Facebook logos...[+] in the background is seen in this photo illustration on October 20, 2017. - Reducing the exposure of companies to civil and criminal prosecutions for failure to Contact me at kate.oflaherty@techjournalist.co.uk. The culprit was apparently credit-card skimming criminals Magecart. (Photo by … When the personal data of 40,000 Ticketmaster customers was stolen by hackers, it emerged that a third-party supplier was involved. The severe effects of data breaches have forced Boards of Directors and enterprise security to devote significant time and resources to mitigating the issue. “We don’t want that to progress to the point where our range of options becomes very, very limited.”. We also look to events that might become criminal activity, such as the example of people who are significantly delinquent in their corporate credit cards. Copyright ©2020. The advantage of looking at those kinds of incidents is that a progressive company might look at these things as an opportunity to assist the employee before things really go off the rails.”. — Under Armour. Yet, Berkin acknowledges that smaller incidents could be signs of more potentially damaging incidents, particularly with insider threats. The latest hack combined several features in concert, which QA never thought to test. It found that 1.13 million compromised records across 110 data breaches. This not only increases the security of the physical system as a whole, but it also enhances the security of other systems connected to it. Our January 2018 Healthcare Data Breach Report details the healthcare security incidents reported to the HHS’ Office for Civil Rights last month. Step 2: Obtain logical access “It benefits from staff who have worked those kinds of issues, typically in government because that’s where you normally find the investigative response in the FBI and in the military service counterintelligence agencies. The company, Inbenta Technologies, which operates a chatbot on the Ticketmaster site, customised its product by modifying a line of JavaScript code. The overwhelming feedback is that everyone has needed, in one way or another, to change their processes, and expect to continue having to do so for the foreseeable future. Overall, the report found that those who feel they have taken the steps to prepare for a data breach didn’t have a breach in 2018. “Regardless of who the finger is being pointed at, it’s clear this stealthy attack meant the perpetrator had unrestricted access, across multiple IT systems for a very long time," says Glasswall’s Henderson. “They should know what they’re doing – but they have a complicated product. Borgia, who reached the level of Deputy Assistant Director Counterintelligence and served as the acting Director of Intelligence and Counterintelligence at the Department of Energy’s nuclear establishment during his career with the FBI, gained significant experience in defending the nation’s critical secrets. Veeam. Being prepared with an effective data breach plan is one part of the preparedness necessary to prevent a data breach. Adobe. By visiting this website, certain cookies have already been set, which you may delete and block. “But that’s a single snapshot in time. You may opt-out by. To increase security further, access control cards or fobs may also be used to restrict who can gain access to specific areas such as the server room or an archive room in their building. teaches practicing security professionals how to build their careers by mastering the fundamentals of good management. Employee “buy-in” is tremendously important in addressing security threats. The end of 2019 saw a host of ransomware attacks and vendor-related breaches that outpaced previous years in the healthcare sector. There are roughly 18,000 companies in the United States. (Photo by Jaap Arriens/NurPhoto via Getty Images), Facebook has suffered several breaches this year, with the worst seeing at least 50 billion users compromised. “The breadth and potential value of the data compromised, like encrypted passwords and social media data, was notable,” says Andrew Tsonchev, director of technology, Darktrace Industrial. Charles Sennewald brings a time-tested blend of common sense, wisdom, and humor to this bestselling introduction to workplace dynamics. In almost every single investigation of an insider threat that we have seen, hard copy evidence is found to have been taken.” he says. Impact: 153 million user records. It is interesting –employees sign non-disclosure agreements and are educated about their obligation to protect the company’s information, but usage analysis exposes an insider’s intentions to betray that trust. The impact to affected customers was still being felt in November when it was discovered the Russian hacker group behind Magecart was selling the details in the dark web for around $10 a card. The severe effects of data breaches have forced Boards of Directors and enterprise security to devote significant time and resources to mitigating the issue. That is, we often think of insider threat as occurring in the context of a theft of information, of data or confidential information. Date: October 2013. However, the types of behavior that can lead to expensive data breaches are often just bad habits that at first glance, seem insignificant and trivial. Professionals with that kind of background understand how hostile intelligence services and other adversaries function. ON DEMAND: The insider threat—consisting of scores of different types of crimes and incidents—is a scourge even during the best of times. Who was targeted: MyFitnessPal users. In his experience, a risk-based security plan tailored to place emphasis on sensitive programs, while focusing mitigation efforts around critical assets, works best. AppSec Managers Are Becoming Extinct. “Just one month after GDPR came into full effect, Ticketmaster announced 40,000 customers’ data was accessed due to a malicious hack on a third party solution,” says Guy Bunker, SVP of Products, Clearswift. Researchers from Anomali Labs and Intel471 have discovered an immense data breach spanning 19 US states on the dark web. ON DEMAND: DevSecOps creates an environment of shared responsibility for security, where AppSec and development teams become more collaborative. So an evolving trend in industry is to monitor employees on an ongoing basis. This month, Security magazine brings you the 2020 Guarding Report - a look at the ebbs and flows security officers and guarding companies have weathered in 2020, including protests, riots, the election, a pandemic and much more. Opinions expressed by Forbes Contributors are their own. The Marriott breach was not just about failing to protect the data they have; it's a failure of governments to insist identity documents are treated with the same requirements as credit card data.”. And then we typically start to characterize that more in using language around workplace violence rather than insider threat. Regardless of whether the parties responsible for the breaches in security were discovered, they were, in fact, able to breach the security. Do Boards of Directors still understand the critical role that physical security still plays in the enterprise? Saks Fifth Avenue and Lord & Taylor. “Most companies these days do pre-employment screening,” Berkin notes. Also, insider cases of snooping on family members are rampant (making up 77.10 percent of privacy violations) right ahead of snooping on coworkers. So, let’s expand upon the major physical security breaches in the workplace. Tell me how we can improve. But they might be indicators that an employee is under stress or is getting themselves into a position where they might benefit from helpful and supportive intervention. Learn how your workers, contractors, volunteers and partners are exploiting the dislocation caused by today's climate of Coronavirus, unemployment, disinformation and social unrest. Data breaches have continued apace in 2018, but their quiet cousin, data exposure, has been prominent this year as well. Borgia notes, “Rolls-Royce employees are credited with alerting Corporate Security in more than 70 percent of our insider-threat cases that have resulted in action taken by the company or law enforcement.” Long-term analysis confirms that, “a strong security culture results in reduced risk.” Rolls-Royce fosters a security culture based on personal engagement on the part of employees at all levels, to include the direct support of corporate executive management, including the President and CEO and the Government Security Committee. By closing this message or continuing to use our site, you agree to the use of cookies. “What we don’t want to have happen is that people start to see that they have no alternative but to act badly to save themselves from whatever their situation is,” he says. Please click here to continue without javascript.. Security eNewsletter & Other eNews Alerts, How command centers are responding to COVID-19. On April 1, 2018 (and not an April Fools joke), Lord & Taylor … The damage: 35 million or more US voters’ details across 19 states. A properly designed and installed building security system will shield your facility, employees, and property/assets from theft or other physical breaches, while providing long-term reliability and uninterrupted protection. When: October 2018. All Rights Reserved BNP Media. Photo courtesy of Jeff Berkin. It took the firm just one day to announce it had been hit by a cyber-attack between 21 August and 5 September. Facebook is not alone in experiencing a cyber breach in 2018. Edward Whittingham, a former law enforcement officer who is MD of The Defence Works, agrees. Strong passwords, encryption, network patches, data breaches and more. Three major security incidents affected user data in 2018, says Lewis Henderson, VP threat intelligence at Glasswall Solutions – and these are just the ones we know about. Charles Sennewald brings a time-tested blend of common sense, wisdom, and humor to this bestselling introduction to workplace dynamics. Rogue Employees. The intrusion, discovered on November 30, included up to 100 million users’ names, email addresses, IP addresses, user IDs, encrypted passwords, user account settings, personalization data, public actions and content such as questions, answers, comments, blog posts and upvotes. In December, Quora suffered a massive breach of user data. Borgia says that continuous monitoring via physical security and IT security is vital in addressing threats to the enterprise posed by malevolent persons who gain insider access by any means. This website requires certain cookies to work and uses other cookies to help you have the best experience. Data leaks caused by negligence now happen half as frequent as security attacks, the report shows. In either case, Borgia notes the purpose of information theft is almost always to support the ambitions of the perpetrator, while the information owner stands to lose in the competitive marketplace, or the loss may compromise U.S. National Security interests. Prevention and detection are the best ways to avoid the costs associated with a system breach, including clean-up, … More than 6,500 data breaches were reported in 2018, a new report from Risk Based Security shows. These attacks are already on the rise, says Andrew Tsonchev, director of technology, Darktrace Industrial. All Sponsored Content is supplied by the advertising company. Details: As reported in early October … Even l… Annual Innovations, Technology, & Services Report, Mitigating the Insider Threat: Boeing's Successful Approach, The Danger Within: Confronting the Insider Threat, Why the Security Talent Gap Is the Next Big Crisis. 428,643 healthcare records exposed in 21 incidents in January. None of those things by themselves are necessarily disqualifying for employment at all. “But the big question is, why was this data not encrypted while at rest? But the chaos, instability and desperation that characterize crises also catalyze both intentional and unwitting insider attacks. That information can also be a useful adjunct to an investigation which has already been started based on something else with predication. Big hacks and data leaks are nothing new, but this year has seen a surge in reported breaches. With negligent breaches, they cause U.S. companies $128 per compromised record. Additionally, the cost of a strong security system can potentially be offset by a reduction of building/property insurance costs. Announced: September 2018. And many firms aren’t doing enough to ensure they are secure. But it also demonstrates that the huge amounts of data collected by companies is not immune to hacking. It is common across the industry, where employees may feel a sense of “ownership” of information and work-product related to projects to which they have been assigned. “Perhaps most interesting, is how the cybercriminals might then go on to use the data, such as questions and answers posed on the platform. It might give some insight and help an investigator understand the totality of the situation and construct an interview strategy that is more likely to be successful later on. After hitting Ticketmaster and BA, experts predict that Magecart will target more than credit card data in 2019. Overall, says Berkin, “I think sometimes insider threat actors can become so egocentric; caught up in their own concerns and looking for a way out that the adverse impact to their employer and to their co-workers perhaps isn’t really considered or is viewed just as incidental. The reason for this might be simple: After the EU general update to data protection regulation (GDPR) came into place in May, firms are more likely to report attacks. And we would anticipate seeing that sort of thing when, for example, people might be leaving employment under any set of circumstances. With the right training and tools, developers can become more hands-on with security and, with that upskilling, stand out among their peers... however, they need the security specialists on-side, factoring them into securing code from the start and championing this mindset across the company. The site was finally taken down for maintenance. “I think the reason for the focus on cyber is because, at the boardroom level, it’s perceived as the much more significant risk than routine things like the theft of a wallet from the workspace or a trespasser,” says Jeff Berkin, Senior Vice President and Chief Security Officer for CACI. Borgia recognizes, “Behavioral analysis is a very important tool. Some customers reported their money had been stolen and others claimed their details had turned up for sale on the dark web. You must have JavaScript enabled to enjoy a limited number of articles over the next 30 days. The number of breaches due to such lapses increased by 424% from the previous year’s record. EY & Citi On The Importance Of Resilience And Innovation, Impact 50: Investors Seeking Profit — And Pushing For Change, Michigan Economic Development Corporation With Forbes Insights, International Appliance Giant Whirlpool Has Been Hit By Ransomware, A Picture Is Worth A Thousand Loopholes Pt. Issuing visitor cards to any visitors instils conf… Interested in participating in our Sponsored Content section? Pandemics, Recessions and Disasters: Insider Threats During Troubling Times, Effective Security Management, 7th Edition. Strong passwords, encryption, network patches, data breaches and more. Or perhaps they’re going to start their own business, and they want to rely on information that is properly the property of the company that employed them. By visiting this website, certain cookies have already been set, which you may delete and block. Get Ready to Embrace DevSecOps. On June 4th news broke that the My Heritage, a family tree-type website that offers a … "They then give the victim two options: pay the possibly eye watering ICO fine of up to €20m or 4% of their annual global turnover –  or pay the hackers’ chosen fee, which could be anything less than the maximum from the ICO. Have we gotten too far away from the basic “blocking and tackling” that enterprise security is built upon, which has enabled it to effectively reduce risk within the enterprise? Ticketmaster was only as secure as its weakest link.”. At the end of November, hotel group Marriott admitted it had suffered a massive data breach affecting the records of up to 500 million customers. Why are passport numbers and details not required by law to be encrypted at rest? We are fortunate to have tools available to examine online activities to help us identify when there is a deviation from the norm. Visit our updated, This website requires certain cookies to work and uses other cookies to help you have the best experience. The scale isn’t as massive as some other breaches – but the impact was huge. And when people trust firms with their data, even cybersecurity experts aren’t immune. Borgia also credits success in both exposing and responding to the security threat to industry, to the Department of Defense, Defense Security Service (DSS), the Department of Homeland Security, and the FBI. Yes, I think that small incidents can often be indicators of stresses that might lead to bigger problems down the line if they’re not addressed early. Borgia cites the case of former Rolls-Royce Corporation employee, Dr. Mozaffar Khazaee, who pled guilty and was sentenced to serve eight years in federal prison in October 2015 for stealing and attempting to send sensitive and export-controlled technical data on the F-35 Joint Strike Fighter jets to his native country, Iran. It simply doesn’t have security built in, nor has Facebook taken those companies who exploit subscriber data through a robust third-party security process.”, Facebook has a large security budget and a team that’s known throughout the industry as top-notch, says Joan Pepin, CISO at Auth0. Although device security is a technology problem, both Johnston and Nickerson suggested the need to address it culturally. ”. But overall, the reason that cybersecurity gets so much play is because I think that’s where the Board sees the highest headline risk and the greatest potential impact on a stock price. “By inserting just 22 lines of code, Magecart Group 6 was able to extract information entered into the airline’s online payment forms without disrupting the payment flow.”. Which new safety and security protocols are now in use at your enterprise to protect employees from COVID-19 exposure? He predicts: “As web skimming can skim all sorts of information entered into a website, Magecart groups will surely expand to skimming more than just payment data, such as login credentials and other sensitive information.”, As nation state actors ramp up their campaigns, critical infrastructure will also likely be a target.